Privacy Policy and Terms & Conditions

Last updated: April 17, 2025

Who We Are

OnPoint Fencing and Decking (“OnPoint,” “we,” “our,” or “us”) is a U.S.-based company offering professional fencing and decking services. We operate the websites onpointfencing.com and onpointbuilt.com. This Privacy Policy explains how we collect, use, and share your Personal Information in connection with our services. If you disagree with any part of this Privacy Policy, please refrain from using our services.

What is Personal Information?

“Personal Information” refers to information that can be used to identify or contact an individual, either directly or indirectly. This includes but is not limited to your name, phone number, email address, mailing address, or IP address.

Personal Information We Collect

  • Information you actively submit (forms, quote requests, emails, phone calls, reviews)
  • Automatically collected information (IP address, browser type, pages visited, usage logs)
  • Third-party data (e.g., analytics and advertising partners)
  • Data from customer service, promotions, social media interaction, and project inquiries

Use of Personal Information

  • Responding to inquiries and providing quotes or service updates
  • Processing transactions and appointment scheduling
  • Sending marketing emails and SMS communications (with consent)
  • Improving our website, advertising campaigns, and services
  • Complying with regulatory and legal obligations
  • Preventing fraud, abuse, or unlawful activities

Call and SMS/Text Messaging Policy

By submitting your phone number to OnPoint Fencing and Decking, you are providing express written consent to receive SMS/text messages and phone calls from us. These communications may include service-related messages, appointment confirmations, project updates, and promotional offers.

  • You are consenting to receive recurring messages from OnPoint Fencing and Decking.
  • Your personal information will not be shared with third parties for marketing purposes.
  • Message frequency varies depending on your interaction with our services, and may include multiple messages per week or month.
  • You can opt out at any time by replying STOP.
  • Reply HELP for more information or contact us at info@onpointfencing.com.
  • Message and data rates may apply based on your mobile carrier plan.
  • Your consent to receive text messages is not a condition of any purchase.

Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to personalize your experience, analyze traffic, and improve our website and advertising. You can manage cookie preferences through your browser settings. Visit allaboutcookies.org for more information.

Third-Party Services

We use services like Google Analytics and Microsoft Clarity to track user behavior and enhance our services. These tools may use cookies, pixels, or scripts to gather data about website interactions.

Data Sharing and Disclosure

  • With service providers (e.g. web hosting, email, CRM, advertising)
  • To comply with legal obligations or protect rights and safety
  • As part of a business transfer, merger, or acquisition

Children’s Privacy

We do not knowingly collect personal information from children under the age of 16. If we become aware of such data being collected, we will take steps to delete it promptly.

Security

We use reasonable safeguards to protect your data. No system is completely secure. Please keep your login credentials confidential and notify us of any suspected unauthorized use.

Data Retention

We retain personal data as long as necessary to fulfill service and legal obligations. Data may be retained for analytics, recordkeeping, and dispute resolution purposes.

International Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer and acknowledge that U.S. privacy laws may differ from those in your country.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • File a complaint with a data protection authority

To exercise your rights, contact us at info@onpointfencing.com.

Changes to This Policy

We may revise this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.


Terms of Use

Use of Site

All materials on this site are the property of OnPoint Fencing and Decking. You may use this content only for personal, non-commercial use. Any unauthorized use of the materials may violate copyright, trademark, and other applicable laws.

Disclaimers

This site is provided “as is” without warranties of any kind. OnPoint is not liable for any damages arising out of your use of this site or any linked third-party websites.

User Submissions

Any communication submitted to us through the site is non-confidential and may be used by OnPoint for any purpose. You are prohibited from submitting illegal, offensive, or infringing material.

Links to Other Sites

Our site may link to external websites. We are not responsible for the content or privacy practices of these third-party sites.

Limitation of Liability

OnPoint will not be held liable for any direct, indirect, or consequential damages resulting from use of our website or services.

Governing Law

This agreement shall be governed by the laws of the State of Oregon, without regard to conflict of law principles.

Contact

Email: info@onpointfencing.com
Phone: 503-949-2712